Online web development platforms enable all reference staff to work on subject guides by James A. Buczynski

Buczynski, J. A. (2009). Online Web Development Platforms Enable All Reference Staff to Work on Subject Guides. Internet Reference Services Quarterly, 14(3), 61 – 66.. Open URL: http://dx.doi.org/10.1080/10875300903256589 I’m reproducing the author’s supplied abstract here. Information technology has disrupted the careers of many professionals over the past decade by changing both what work is performed and how it is performed. Technical skill set gaps among reference staff are a serious problem in libraries today. The library subject or topic research pathfinder continues to play a large supporting role in a library’s reference service, yet few reference departments have a staff Continue Reading